General terms and conditions of trade


PRICES: Exclude all works or services not specifi cally mentioned. ORDERS: These will only be accepted in writing. The order confi rmation must be returned signed for acceptance within two working days from receipt. DELIVERIES: The delivery date indicated in the order confi rmation is only indicative and not binding. The delivery term shall however start from the date of receipt by us of the order confi rmation signed by you for acceptance. PACKING: Standard packaging, in cardboard boxes or crates is included in the price. Other types of packing will be charged extra, at cost. RETENTION OF TITLE: The goods sold in countries other than Italy are subject to retention of title in favour of the seller. The property will be transferred to the buyer only after the price has been fully paid. Until then, from the date of delivery onwards, the buyer shall nevertheless take on all risks regarding the purchased and sold goods, and shall also be liable for storing them correctly. GOODS DELIVERED: Ex-Works (Vazzola) Italy, from which point all risks concerning the goods shall pass to the consignee. PAYMENT: Advance payment is required for the following: - initial deliveries; - orders that exceed the credit limit; - customers with overdue accounts; - spare parts; - supplies for values below 100,00 Euros. Other methods of payment: to be agreed upon. Interest shall be charged for payments made later than due date. NON STANDARD EQUIPMENT: Requests for equipment different to the standard, as listed in the catalogues & price lists, must be accompanied by a detailed drawing, complete with dimensions and a technical description, as well as a deposit of 20%. Nonetheless we reserve the right to accept or decline any such orders. WEIGHT: The weights shown in our price list are indicative, net of packaging and complete with all standard accessories. WARRANTY: The warranty shall become effective from the date of delivery of the goods as specifi ed in the shipping documents and covers, for 12 months, all the parts that are faulty due to manufacturing defects, except for electrical components, knobs, mobile or removable plastic parts, glass parts, external piping and any other accessories. We undertake to replace any parts that may be proved to be defective during the warranty period; these parts must be returned (carriage-paid) to our factory in Vazzola. Returned parts must be accompanied by a regular consignment note, indicating the original invoice number, model and serial number of the appliance to which the faulty component refers. Warranty excludes labour or any other ancillary cost associated with replacement of the faulty component. The warranty only covers free-of-charge replacement of the faulty component and excludes any other claim or request for reimbursement. COMPLAINTS: Any complaints must be sent to us in writing within eight days after receiving the goods. Any eventual returns need prior written authorisation from the manufacturer. SPECIAL VOLTAGES: Electrical voltages and current specifi cations different to those specifi ed in the price list will be quoted for, on request. VARIATIONS: The data specifi ed in the price lists and commercial catalogues is approximate and may be changed at any time without obligation to give prior notice. JURISDICTION AND COMPETENCE: The Judicial Authority of Treviso – Italy shall have jurisdiction for any arising disputes.

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